Skip to main content
Cancer Explained
Donate

Disponible en español: Infecciones y neutropenia durante el tratamiento

Beginner 7 min readSource checked

Infection and Neutropenia During Cancer Treatment

A plain-language explanation of infection and neutropenia during cancer treatment

This is general education — it cannot tell you what to do in your situation.

Instructions and urgent-contact thresholds vary by treatment and care team. If you are in treatment, follow the instructions your oncology team gave you, and contact them about any new or worsening symptom. If you think you may be having a medical emergency, call your local emergency number.

NCI source

NCI last reviewed source: 2020-01-23

A woman in a head wrap rests on a sofa under a knitted blanket while another woman stands behind her holding a mug, with pill bottles and water on the table.
Woman resting on sofa being brought drink

Key fact

An infection is the invasion and growth of germs—like bacteria, viruses, yeast, or other fungi—in the body.

The short answer

An infection is the invasion and growth of germs in the body. Some cancers and treatments like chemotherapy lower your white blood cells, which fight infection, raising your risk. When the neutrophil count is very low, this is called neutropenia. Infections during cancer treatment can be life threatening, so call your healthcare team right away if you notice signs of infection.

  • An infection is the invasion and growth of germs—like bacteria, viruses, yeast, or other fungi—in the body.

  • Some cancers and treatments such as chemotherapy lower white blood cells, which help fight infection, raising your risk.

  • Neutropenia is a condition in which there is a low number of neutrophils, a type of white blood cell.

  • Signs of infection include a fever of about 100.4 to 100.5 degrees F (38 degrees C) or higher—sources word this slightly differently, so use your team's number—plus chills, cough or sore throat, and more.

Choose how you want to understand this

The full explanation.

What infection and neutropenia are

An infection is the invasion and growth of germs in the body, such as bacteria, viruses, yeast, or other fungi. An infection can begin anywhere in the body, may spread throughout the body, and can cause a range of signs.

Some types of cancer and treatments such as chemotherapy may increase your risk of infection. This is because they lower the number of white blood cells, the cells that help your body fight infection. During chemotherapy, there are times in your treatment cycle when the number of a type of white blood cell called neutrophils is particularly low and you are at increased risk of infection. Stress, poor nutrition, and not enough sleep can also weaken the immune system.

You will have blood tests to check for neutropenia—a condition in which there is a low number of neutrophils. Medicine may sometimes be given to help prevent infection or to increase the number of white blood cells.

When your infection-fighting cells are low, everyday germs can be more dangerous—so prevention matters.

Signs of infection

Call your healthcare team if you have signs of an infection, which can include:

  • fever of about 100.4 to 100.5 degrees F (38 degrees C) or higher—sources word this slightly differently, so use your team's number (see below)
  • chills
  • cough or sore throat
  • diarrhea
  • ear pain, headache or sinus pain, or a stiff or sore neck
  • skin rash
  • sores or white coating in your mouth or on your tongue
  • swelling or redness, especially where a catheter enters your body
  • urine that is bloody or cloudy, or pain when you urinate

What counts as a fever

A fever during cancer treatment is a temperature of about 38 degrees Celsius—100.4 to 100.5 degrees Fahrenheit—or higher. Authoritative sources word it a little differently:

  • National Cancer Institute: a "fever of 100.5 °F (38 °C) or higher" — its printed 100.5 °F is a conversion slip, since 38 °C is 100.4 °F; act at 100.4 °F (38 °C) — listed as a sign of infection to report to your health care team.
  • American Cancer Society: "For people with cancer, a fever is defined as a temperature of 100.4°F (38°C) or higher for at least one hour."
  • MedlinePlus (NIH): a "fever of 100.4°F (38°C) or higher."
  • The clinical definition of febrile neutropenia: "a single oral temperature greater than or equal to 101 F (38.3 C) or a temperature greater than or equal to 100.4 F (38 C) for at least an hour."

We report each figure as its source publishes it rather than reconciling them. 38.0 degrees C converts to 100.4 degrees F; NCI publishes 100.5, and does not explain the difference. The last entry is a case definition clinicians use, not a threshold for you to act on at home. ACS advises: "Ask your cancer care team what temperature they consider to be a fever. It might be different depending on your situation, but 100.4°F (38°C) is often used." Ask in advance and use your team's number. If your temperature falls between these figures and you are unsure, call—no oncology service minds being called.

Infections during cancer treatment can be life threatening and require urgent medical attention. Be sure to talk with your doctor or nurse before taking any medicine—even aspirin, acetaminophen (such as Tylenol), or ibuprofen (such as Advil)—for a fever. These medicines can lower a fever but may also mask or hide signs of a more serious problem.

Ways to prevent infection

Your healthcare team will talk with you about these and other ways to prevent infection:

  • Wash your hands often and well. Use soap and warm water to wash your hands well, especially before eating. Have people around you wash their hands well too.
  • Stay extra clean. If you have a catheter, keep the area around it clean and dry. Clean your teeth well and check your mouth for sores each day. Clean any scrape or cut well. Let your doctor or nurse know if your bottom is sore or bleeds, as this could raise your risk of infection.
  • Avoid germs. Stay away from people who are sick or have a cold. Avoid crowds and people who have just had a live vaccine, such as one for chicken pox, polio, or measles. Follow food safety guidelines—make sure meat, fish, and eggs are well cooked, keep hot foods hot and cold foods cold, and wash or peel raw fruits and vegetables as advised.

Food safety

Some cancer treatments make it easier to get sick from contaminated food. Handling and preparing food safely can help reduce your risk of foodborne illness. Your healthcare team can point you to food safety tips that fit your situation.

When to get help sooner

  • Call 911 or go to an emergency department if an infection starts to look like sepsis. The CDC lists confusion or disorientation, shortness of breath, a high heart rate or weak pulse, extreme pain or discomfort, clammy or sweaty skin, and fever with shivering or feeling very cold. Sepsis is a life-threatening emergency, and low neutrophils make it move fast.
  • Ring your oncology team the minute it happens, at any hour, if your temperature reaches the number they gave you — commonly a temperature of 100.4°F (38°C) or higher — or if you get hard shaking chills even with a normal reading. With neutropenia this is not something to hold until morning. The CDC calls a fever during chemotherapy a medical emergency, and antibiotics are meant to start within about an hour of arrival. Your team can often send you straight to the cancer centre. If you cannot reach them quickly, go to an emergency department and tell them at the door that you are on chemotherapy. Do not take acetaminophen or ibuprofen first to see whether it settles, because that can hide the very sign your team needs.
  • Call your care team the same day if the skin around a catheter or port turns red, sore, or swollen, if you have burning when you pass urine or cloudy or bloody urine, or if you develop a cough, sore throat, or a stiff neck while your counts are low.
  • Call your care team within a day or two if you notice quieter changes: mouth sores or a white coating on your tongue, a new skin rash, diarrhea, or an ache in an ear or sinus. These can be the first foothold of an infection before a fever appears.

Sources

Words to know

Tap any term to see what it means.

Browse the full glossary →

A woman in headscarf and a doctor look together at a tablet in a clinic setting

Common questions

What is neutropenia?

Neutropenia is a condition in which there is a low number of neutrophils, a type of white blood cell that helps your body fight infection. During chemotherapy there are times in your treatment cycle when neutrophils are especially low and your risk of infection is higher. Blood tests check for neutropenia.

Why does cancer treatment raise the risk of infection?

Some cancers and treatments such as chemotherapy lower the number of white blood cells, the cells that help your body fight infection. Stress, poor nutrition, and not enough sleep can also weaken the immune system, making infection more likely.

What are the signs of infection I should watch for?

Signs can include a fever of about 100.4 to 100.5 degrees F (38 degrees C) or higher—the National Cancer Institute gives 100.5, while the American Cancer Society and MedlinePlus give 100.4, and your own team may use a different number—plus chills, a cough or sore throat, diarrhea, ear or sinus pain, a stiff or sore neck, skin rash, mouth sores, swelling or redness (especially where a catheter enters the body), and bloody or cloudy urine or pain when you urinate.

Should I take medicine for a fever on my own?

Talk with your doctor or nurse before taking any medicine—even aspirin, acetaminophen, or ibuprofen—for a fever. These medicines can lower a fever but may also mask or hide signs of a more serious problem.

How can I lower my risk of infection?

Wash your hands often and well, stay extra clean (including caring for any catheter site and your mouth), and avoid germs by staying away from people who are sick, avoiding crowds, and following food safety guidelines. Your healthcare team can share steps that fit your situation.

Questions to ask your doctor

Being prepared helps you get the most out of your appointments. Save or print these questions.

Open my question list

Tap a question to save it to your list (kept on this device).

Your next step

What needs a call today, what needs an emergency room, and what can wait.

Is this an emergency?
Human Connection Layer

Speak With Trained Specialists & Human Navigators

Cancer Explained provides educational guidance, but does not replace trained specialists, social workers, or your medical team.

Free & Confidential

Talk to a trained cancer information specialist

Free, confidential assistance from NCI Cancer Information Service via phone, chat, or email.

Contact your oncology team

Locate after-hours contact numbers, portal messages, or urgent triage phone lines.

Find a patient navigator

Get one-on-one help with appointments, logistics, translation, and care coordination.

Find a genetic counselor

Discuss inherited mutation risk, family history, and genetic testing options.

Find an oncology social worker

Access emotional counseling, family support groups, and mental health resources.

Find a financial navigator

Locate copay assistance foundations, grant programs, and lodging/travel support.

Find a clinical-trial specialist

Search matching studies and speak with NCI trial information specialists.

Get urgent help

Immediate emergency guidance for fever (>100.4°F during chemo), severe pain, or shortness of breath.

Help Us Improve This Guide

Did this explanation answer your question and help you determine your next step?

Know someone who needs this?

Plenty of people are looking for something like this and do not know where to start. If this would help a friend or someone you love, send it on — we have written an opening line so you do not have to stare at an empty message. You can change every word of it.

Email itText itWhatsApp

Your message is written and sent in your own email or messaging app — we never see who you send it to, and nothing is added to any list.

Knowledge Check

0 of 4 answered

  1. Q1.According to this article, what is neutropenia?
  2. Q2.According to this article, why can treatments like chemotherapy raise the risk of infection?
  3. Q3.According to this article, which of these is a sign of infection to watch for?
  4. Q4.According to this article, what does it describe as a way to help prevent infection?

This self-assessment checks understanding of educational content only. It is not medical advice.

Plain-language explanation of the published sources cited on this page. AI-assisted, source-checked, not clinician-reviewed.

Last updated: 2026-08-20Next planned review: 2027-01-02

How this page was created

Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes. We do not employ clinicians and do not intend to — our work is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.

Editorial status — Source checked. This page was written with AI assistance and checked line by line against the sources listed on it. That confirms the sources support what the page says. It is not a medical review, and it does not confirm the page is complete or right for your situation.

High-risk topic — talk to your care team. This topic can involve urgent, individual medical decisions. This page is general education only: it cannot tell you whether your situation is an emergency or what you personally should do. Follow your oncology team's instructions and contact them for individual guidance.

Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.

Our editorial processHow we use AIReport an error

How this page was created

Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes. We do not employ clinicians and do not intend to — our work is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.

Editorial status: Source checked This page was written with AI assistance and checked line by line against the sources listed on it. That confirms the sources support what the page says. It is not a medical review, and it does not confirm the page is complete or right for your situation.

Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.

Read more about our editorial process, our use of AI, and our corrections policy.

Spotted a problem? Report an error — a factual mistake, broken or outdated source, confusing wording, or anything that seems unsafe. Please do not include names, medical record numbers, dates of birth, addresses, or other identifying medical information in your report.

After using this page, do you understand what to do next?

Anonymous — we only record the answer, never who gave it.